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Support & FAQ

Have a question about DocRack? Browse our FAQs or send us a message and we will get back to you within one business day.

FREQUENTLY ASKED QUESTIONS

DocRack extracts structured tables from accounting records (PDF, CSV, or XML) using a sandboxed document parser. These are evaluated against certified compliance prompt chains, flagging discrepancies matched directly to standard audit rows.

Yes. DocRack uses Row Level Security (RLS) to lock database queries to verified CA client roles. All data is stored within India (AWS Mumbai region) — no compliance records leave sovereign borders.

Every checklist validation and ledger scan produces a cryptographic signature. These are linked sequentially in Merkle trees — any modification of older logs instantly breaks the hash chain, exposing tampering.

Yes. DocRack accepts standard XML exports from Tally installations and can sync data into isolated workspaces via REST API. No changes to your existing Tally setup are required.

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